Boeing’s Enduring Puzzle: Why Certain Safety Features on 737 MAX Jets Were Turned Off

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Boeing’s Enduring Puzzle: Why Certain Safety Features on 737 MAX Jets Were Turned Off
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Boeing didn’t tell Southwest Airlines a standard safety feature on 737 MAX jets had been deactivated when the carrier began flying them in 2017

Plane maker Boeing Co. didn’t tell Southwest Airlines Co. when the carrier began flying 737 MAX jets in 2017 that a standard safety feature, found on earlier models and designed to warn pilots about malfunctioning sensors, had been deactivated.

Federal Aviation Administration safety inspectors and supervisors responsible for monitoring Southwest, the largest MAX customer, were also unaware of the change, according to government and industry officials.

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