GEORGE TOWN: The Penang Water Supply Corporation (PBAPP) has refuted claims that water users in the state pay more for water supply services because b...
: The Penang Water Supply Corporation has refuted claims that water users in the state pay more for water supply services because bills are issued on a bi-monthly basis.
“PBAPP saves costs by issuing bills on a bi-monthly basis because for the majority of Penang households, water bills are ‘relatively cheap’ when compared to TNB bills for electricity, Astro bills for satellite TV services and mobile phone bills for a family. He added that since 2011, when Penang migrated to the National Water Services Industry Restructuring Initiative , PBAPP has been compelled to follow federal regulations as a licensed water supply operator.
“Houses of worship and social institutions have a flat fee of 67 sen per m3 and a minimum charge of RM6.70 per month, while shipping incurs a flat rate of RM7.07 per m3, with a minimum charge of RM70.70 per month,” he said.
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