We rated nine popular online tech and gadget shops in South Africa based on their user reviews.
South Africans have numerous highly-rated online shops at their disposal if their primary interest is buying the latest tech products.
In addition, this analysis did not consider prominent online retailers offering a wide range of products beyond tech — like Takealot and Bash.JD Group’s Everyshop has been included because its offering is much more heavily tech-oriented than other prominent online retailers. The first was a “pure” average simply calculated from the total score out of 15 when adding the ratings across Facebook, Google, and Hellopeter.
We opted to use 2.5 instead of 5.0 for this weighting to avoid disproportionately favouring bigger players while also giving them their due for being able to draw plenty of customers and maintaining a high proportion of positive reviews. Tech Guy SA — the top performer when not factoring in review counts — ranked in 2nd place with a weighted average of 87.43%, followed by tech.co.za in 3rd place with 86.34%.
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