“Little t”: Inside Twitter’s Plan To Make The Platform Nicer
himself: “I also don’t feel good about how Twitter tends to incentivize outrage, fast takes, short term thinking, echo chambers, and fragmented conversation and consideration.”“Having conversations that anyone can see and anyone can participate in is a really awesome super power that needs to feel really simple despite its complexity behind the scenes,” Twitter product lead and Periscope cofounder Kayvon Beykpour told BuzzFeed News.
Haider explained, “If you can see who you’re replying to, then you may change the tone in which you reply. I know this anecdotally, when people tweet shit to me, and I respond, right? Imagine if in this reply state, you could actually see ‘oh, this person’s a father of two.’” He added, “Civility is one really important aspect of [healthy conversations]. It’s very difficult for people to feel like they can speak freely, if they don’t feel safe enough to speak in the first place.”
Chou also explained how retweeting and quote-tweeting are product features that can easily be turned into tools of abuse — and counter-abuse: “If some asshole says something racist, sometimes I’ll quote-tweet them, and say “no.” My followers will fight my battle on my behalf. But [quote-tweeting] can also be used to target harassment by people who have a lot of followers and want to sic their followers on a specific individual.
But the twttr effort isn’t just about improving the product experience. There’s a business motivation, too. Haider thinks that the final changes, if and when they are rolled out to the main Twitter app, will ultimately lead to more tweeting: “Obviously with a better conversational experience, people will use [Twitter] more and they’ll get more value out of it, which is what we’re trying to aim for.”Twitter explored multiple views for conversations in twttr.
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