Australia's biggest superannuation fund reveals that it has been double charging some customers, and will refund around $70 million in fees and insurance costs to about 100,000 people.
abc.net.au/news/australiansuper-s-alarming-70m-double-up-on-customer-accounts/102340878Australia's biggest superannuation fund has revealed that it has been double charging some customers, and will refund around $70 million in fees and insurance costs to about 100,000 people.
"The fund regularly identifies and combines multiple accounts held by a single member to help those members avoid extra fees," a statement on Friday said. That means it had members with multiple accounts who were potentially paying double lots of fees and insurance.
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