Australia takes HSBC to court over neglecting scam victims

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Australia takes HSBC to court over neglecting scam victims
CourtHSBCScam
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In what the nonprofit called a “truly awful” and “gut-wrenching” hoarding situation, the horses didn’t have access to a clean water source or vet care. Most had never been touched by humans.

SYDNEY: Australia 's corporate regulator has initiated legal action against the local affiliate of the global bank HSBC , claiming it failed to correctly respond to about 950 reports of customers losing close to a million dollars or more.

ASIC added that between January 2020 and August 2024, HSBC Australia received those reports of the transactions, resulting in customer losses of about A$23 million .The regulatory body claims that HSBC Australia lacked adequate controls to prevent and detect unauthorised payments, failed to investigate customer reports of unauthorized transactions promptly, and did not reinstate banking services in a timely manner.

About 265,000 banking-related scams were reported in the 12 months to September 2024 in Australia, with about A$306.5 million reported lost in the period, according to data available on the Australian Banking Association's website.

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Court HSBC Scam Victims

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