The Department of Transportation says it received a 320% increase in complaints from flyers this August compared to pre-pandemic levels.
In just-released data, the Department of Transportation says it received more than 7,000 complaints from flyers, a 6% increase compared with July and a 320% increase compared with pre-pandemic levels.
The data also shows that in August, United Airlines took the top spot for canceled flights at 3.6% of flights marketed as operating on its network. American Airlines was close behind at 3.5% of all flights canceled followed by Southwest Airlines in the No. 3 spot at 2.7%. According to data from flight tracking site FlightAware, more than 15,000 flights were canceled in August on US-based carriers, or 2.1% of flights. More than 155,000 flights operated by US-based airlines were delayed, or nearly 22% of August flights.
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