Audit dings states over faulty facial recognition used for approving unemployment benefits

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Audit dings states over faulty facial recognition used for approving unemployment benefits
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After pushing unemployment agencies to crack down on fraud, the Labor Department’s inspector general now says the method states turned to - facial recognition - ends up discriminating against minorities.

said, isn’t whether facial recognition can sniff out fraud — state unemployment benefit agencies say it does a fine job of that.said jobless people who lack technological skills or have “outdated” phones can’t submit the high-quality photos the facial recognition system needs.

And even when someone does have the skills and a good enough phone, “certain races and genders” get flagged as non-matching more often than others.The unemployment insurance program is run by states, with the federal government acting as a monitoring agency. During the pandemic, Uncle Sam also provided unprecedented funding, which fueled unprecedented fraud.

It cited a 2019 report by the National Institute of Standards and Technology that found facial recognition rejection problems depend on specific algorithms used, but error rates are usually higher for women and younger people.

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