Artificial intelligence has become a driving force in everyday life, says LivePerson CEO

'We're one of the few companies where it's not a piece of the puzzle. It's the entire puzzle,' LivePerson CEO Robert LoCascio says.

At least, that was the message"When we think about 2020, I really think it's the start of everyone having [AI]," LoCascio said on "." "AI is now becoming something that's not just out there. It's something that we use to drive everyday life."

Shares of LivePerson closed up just more than 5% on Friday, at $38.32. While it sits below its 52-week high of $42.85, it is up more than 100% for the year.for the third quarter, which is up 17% compared with the same quarter in 2018. The world has entered a point where technology has transformed all aspects of communication, LoCascio said.

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