In June 2018, Apple acknowledged a 'small number' of users experiencing these issues and launched a worldwide keyboard service program
. The court approved the settlement on May 25th, 2023, after completing their review of claims. An order for payments was issued on June 27th, 2024, with eligible claimants receiving payouts by the end of August 2024.In March 2015, Apple introduced the ultra-thin 12-inch MacBook with a new butterfly keyboard design. While achieving a slim profile, this keyboard was plagued by issues like sticking keys, missed inputs, and letter repetitions.
By May 2018, a class-action lawsuit was filed in the US, accusing Apple of being aware of the keyboard’s defects. In June 2018, Apple acknowledged a “small number” of users experiencing these issues and launched a worldwide keyboard service program for affected MacBook,Up to $395 for those who had their entire butterfly keyboard replaced more than twice.
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