Anthropic’s new chief product officer discusses the promise and limits of chatbots like Claude.
Today, I’m talking with Mike Krieger, the new chief product officer at Anthropic, one of the hottest AI companies in the industry. Anthropic was started in 2021 by former OpenAI executives and researchers who set out to build a more safety-minded AI company — a real theme among ex-OpenAI employees lately. Anthropic’s main product right now is Claude, the name of both its industry-leading AI model and a chatbot that competes with ChatGPT.
We’re really big on research, and product is still a very small claw. The other metaphor I’ve been using is that, you’re a teenager, and some of your limbs have grown faster than others and some are still catching up. The crazier bet is that I would love for us to not have to then double the product team. I’d love for us instead to find ways of using Claude to make us more effective at everything we do on product so that we don’t have to double.
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