Anker lied, ignored, deflected — but now, we have answers.
In a series of emails tonatively end-to-end encrypted — they can andproduce unencrypted video streams for Eufy’s web portal, like the ones we accessed from across the United StatesBut Anker says that’s now largely fixed. Every video stream request originating from Eufy’s web portal will now be end-to-end encrypted — like they are with Eufy’s app — and the company says it’s updatingto use WebRTC, which is encrypted by default.
Previously, after logging into our secure Web portal at eufy.com, a registered user could enter debug mode, use the Web browser’s DevTool to locate the live stream, and then play or share that link with someone else to play outside of our secure system. However, that would have been the user’s choice to share that link, and they would have needed to first log into the eufy Web portal to get this link.
Additionally, when a user uses the eufy Security App to access videos from their devices, the connection between the eufy Security App and the user’s device is end-to-end encrypted through a secure P2P service. Again, this process was not in line with our “local” mission and has been removed. Today, like all other devices in the eufy Security lineup, our Video Doorbell Dual relies on local-only storage of user images and video data. Not the cloud.
Furthermore, all devices will now use WebRTC to bring end-to-end encrypted communication when using the Web portal to access live streams in a browser. This is already available on our new HomeBase 3 and eufyCam 3 series. We began rolling out firmware updates to all other devices last week. Live video is not recorded. Therefore, the point-to-point encryption process only happens when the eufy Security system receives a request from the user to begin live streaming.
That said, the Web portal previously was not designed to support P2P encryption for viewing live streams. This was protected through a user login to the Web portal.Furthermore, we are also upgrading the Web portal live encryption process to WebRTC.
Do Eufy cameras locally and natively encrypt live video as it is recorded and streamed, or do they only encrypt the subsequent recordings / files? No. Outside of the recent issue with the Web portal, which has been addressed, all our video streaming processes are designed to use end-to-end encryption.I am not sure I understand this question. But as noted above ALL cameras when sending live or recorded video feeds to either the eufy Security app or eufy Web portal use end-to-end encryption.Answered above.
Does Eufy share other information with law enforcement beyond recordings, such as access to a user’s account and / or their livestreams? In addition to what we already have in place, we will be bringing on several new security consulting, certification, and penetration testing companies shortly to conduct a comprehensive security risk assessment of our products and eliminate potential risks.
Lastly, at the beginning of next month, we will launch a microsite to better explain how our processes work, to provide clearer explanations on which are done locally, and which currently require the use of our secure cloud.
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