Some fans who had legitimately purchased tickets for the sold-out show were not allowed to enter by security.
Bad Bunny performs during at Azteca Stadium on Dec. 9, 2022 in Mexico City, Mexico.
Ticketmaster Mexico apologized to Bad Bunny fans after they were left stranded outside his sold-out concert at Estadio Azteca in Mexico City on Friday night after security claimed countless people had fake tickets.
According to the statement, legitimate ticket holders who were unable to enter the stadium would be issued a full refund., Estadio Azteca said the incident was out of the ordinary and blamed Ticketmaster for the duplicated and false tickets. Estadio Azteca added that they canceled all tickets to “guarantee the safety” of everyone present at the concert who was already inside the stadium.she paid 9,000 pesos on Ticketmaster only to have security tell her the tickets she bought were fake.Mexico’s federal consumer attorney Ricardo Sheffield said that the Profeco, Mexico’s consumer protection agency, had already requested a report from Ticketmaster to prevent further ticket fraud.
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