American Airlines scraps traditional frequent flyer award chart in dynamic pricing shift

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American Airlines scraps traditional frequent flyer award chart in dynamic pricing shift
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Starting Wednesday, American will publish starting levels for how many frequent flyer miles are likely required to redeem for a ticket in certain regions.

Starting late Wednesday, the carrier will publish starting levels for how many frequent flyer miles are likely required to redeem for a ticket in certain regions — for example, 7,500 for a one-way ticket within the contiguous 48 U.S. states and Canada. Previously, the chart showed redemption levels that were static.

"Just like cash tickets, these are going to float based on demand," Chris Isaac, American's director of loyalty, said in an interview. "This product has become the product that our members have gravitated to," Isaac said. That category required the same number or fewer miles than the awards that were set in the chart "up toZoom In IconNow it will look like this:Award tickets on American and other airlines can also vary based on the time of year.

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