I am a physician, speaker, and writer, focusing on the intersections of healthcare, digital innovation, and policy. I completed an M.D./ J.D. dual-degree with distinguished honors. I was previously a strategy consultant for a global consulting firm, where I advised large corporations on enterprise performance and workflow success.
Amazon Pharmacy announced its latest innovation today: drone delivery for medications. The venture is initially launching in College Station, Texas, where customers can now get their prescription medications delivered to right outside their door within 60 minutes or less.
This new offering is a big feat, evidenced by the amount of investment and infrastructure that the company has devoted to this effort. The drones themselves are state-of-the-art: they employ sense-and-avoid technology to navigate around obstacles, work with a neural network and computer vision to identify impediments, and fly at an altitude of 40-120 meters to delivery medications at unprecedented speeds.
Perhaps the only thing more impressive than the technology itself is the significant value addition this service will bring to patients. Specifically, Amazon has slowly created an entire healthcare ecosystem— a system that can be curated to a patient’s needs and convenience. This is achieved throughNow, with drone delivery for medications, Amazon has taken the convenience factor one step further. Moreover, the access to care piece is especially monumental.
Indeed, Amazon Pharmacy has truly set the standard for a new era of how patients will access medications. Although there is still work to be done, one thing is certain: Amazon’s continued commitment to prioritizing the patient and customer experience, above all else, empowers the company with significant potential to truly improve the healthcare landscape in the years to come.
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