BREAKING NEWS: Amazon enrolled customers in Prime without consent, made it hard to cancel, FTC says in lawsuit
"During Amazon’s online checkout process, consumers were faced with numerous opportunities to subscribe to Amazon Prime at $14.99/month. In many cases, the option to purchase items on Amazon without subscribing to Prime was more difficult for consumers to locate," the FTC wrote in a press statement.
"In some cases, the button presented to consumers to complete their transaction did not clearly state that in choosing that option they were also agreeing to join Prime for a recurring subscription," the statement added. The commission claims Amazon's use of dark patterns to manipulate its customers is a violation of both the FTC Act and the Restore Online Shoppers’ Confidence Act.
Employees walk through a lobby at Amazon's headquarters in Seattle, Washington. Amazon is accused of violating both the FTC Act and the Restore Online Shoppers’ Confidence Act through its use of dark patterns to manipulate consumers.staff attorneys Jonathan Cohen, Olivia Jerjian, Max Nardini and Evan Mendelson are handling the case.U.S. Stock Market Quotes
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