Finally! AirAsia TechNave
are part of an exciting line of features, tools and applications that the company plans to release over time.
Introduced in response to requests by customers for real-time call assistance, the option will become available to guests at the end of their chatbot interactions if the situation is identified as urgent or critical. These include flights departing within 24 hours or sudden changes in travel plans due to medical reasons or emergencies.
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