New Zealand’s Civil Aviation Authority is requiring that its national airline weigh passengers departing on international flights from Auckland International Airport
Remove your shoes. Take your keys out of your pocket. Step on the scale? That’s right: through July 2, 2023. The program, which Air New Zealand calls a passenger weight survey, is a way to gather data on the weight load and distribution for planes, the airline said. “We weigh everything that goes on the aircraft – from the cargo to the meals onboard, to the luggage in the hold,” Alastair James, the airline’s load control improvement specialist said in a statement.
The information about their weight is then submitted to the survey but will not be viewable on the agent’s screen. They will also place their luggage on another identical scale for separate weighing. “We know stepping on the scales can be daunting. We want to reassure our customers there is no visible display anywhere. No one can see your weight, not even us,” James said. This isn’t the first time that Air NZ has asked passengers to step on the scales before boarding their flights.
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