KUALA LUMPUR: Affin Bank Bhd targets to boost its capacity to process transactions, both small and high-value payments, by more than 20% across all it...
Risham and ACI Worldwide senior vice-president, managing director Asia-Pacific Leslie Choo at the signing ceremony for their partnership.Affin Bank Bhd targets to boost its capacity to process transactions, both small and high-value payments, by more than 20% across all its banking platforms, following a partnership with software solutions provider, ACI Worldwide.
“This partnership also aims to achieve a 75% efficiency boost through process automation and the elimination of manual actions, thereby reducing errors. Affin is expected to handle up to 20% more transactions, supporting growth and scalability,” he added. He further stated that embracing digital tools and solutions are the key aims for Affin, enhancing efficiency, improving customer experiences, and staying ahead in a rapidly evolving market.
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