Adopt EV and AI to enhance customer service, minister Fahmi urges delivery and logistic firms

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Adopt EV and AI to enhance customer service, minister Fahmi urges delivery and logistic firms
Fahmi FadzilElectric VehiclesArtificial Intelligence
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KUALA LUMPUR, Oct 9 — Communications Minister Fahmi Fadzil has called on delivery and logistics companies today to utilise technologies such as electric vehicles (EV) and...

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Dough-n’t do that! Pretzel chain Auntie Anne’s Malaysia fires employee for sniffing and kissing dough in viral video; temporarily closes Mid Valley outletCommunication Minister Fahmi Fadzil flags off Pos Malaysia's electric delivery vehicles at Pos Malaysia headquarters, Kuala Lumpur.

“I see a rationale for other delivery and logistics companies to also start leveraging this technology to enhance customer service and improve the efficiency of their operations,” he told reporters after officiating the 2024 World Post Day celebration here. “So, I do not see the need to lay off employees. By leveraging AI, the workforce can be adjusted to new roles such as data analysis.

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Fahmi Fadzil Electric Vehicles Artificial Intelligence

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