American Airlines Flight 5916 dropped nearly 20,000 feet while traveling from Charlotte to Gainesville, Fla.
The plane dropped nearly 15,000 feet in about three minutes, according to
The Embraer ERJ145 aircraft had taken off from Charlotte Douglas International Airport about 40 minutes earlier, at 3:27 p.m., FlightAware data shows. Over the next 22 minutes, the pilots ascended to a cruising altitude of 30,000 feet as they crossed over South Carolina and eventually, Georgia. It would soon turn into what Hove described as “the flight from hell.”In a statement, American Airlines apologized to Hove and the other 49 passengers on the flight.
Flight 5916 started out normally, Hove said. It was delayed a few minutes, and the crew and passengers encountered a few weather-related bumps during their ascent. But it was nothing out of the ordinary.After beverage service, as they cruised at 30,000 feet, Hove looked out of the window, admiring the clouds below. Then, his ears suddenly popped, something he would later learn happened to many other passengers.
Hove knew the odds of getting cellphone reception were low, but he tried to send texts to his mom and sister anyway. In the first, he told them about the burning smell. In the second, the masks. He made sure to tell them he loved them. None of the messages went through during the flight.
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