5 Steps to Restore Trust in U.S. Health Care

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5 Steps to Restore Trust in U.S. Health Care
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The Covid-19 pandemic has undermined public confidence in the system.

Multiple factors contributed to this loss of trust, including vacillating directives and a lack of coordination at federal, state, and local levels. The pandemic also showed that when our public health infrastructure is not appropriately supported, it is ill-equipped to handle major health crises.

Rural residents also tend to be older, poorer, and have underlying conditions, all of which contribute to higher rates of Covid-19 infection, hospitalization, and death.

Value-based organizations also understand that building trust with patients requires cultural competency and are willing to invest in tailoring services to meet an individual’s cultural and language preferences. Building trust has been especially important in underserved communities, where mistrust of health care organizations is commonplace and where cultural and language differences can present barriers to accessing health care.

Physician leaders who advocate for improvements to the public health system that result in greater affordability, access, and support for population health initiatives are also more likely to cultivate public trust.earlier this year that included $8.5 billion — an increase of $582 million — in allocations to the Centers for Disease and Prevention . There was a particular emphasis on improving the nation’s public health infrastructure, including data collection and monitoring.

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